Before a Digital Certificate can be issued to you, we need to send a request to thawte with some information about yourself and your business. Follow the process mentioned below to request your Digital Certificate:1. Login to your Control Panel and search for the domain name for which you have ordered a Digital Certificate. Click here to find instructions to do so >>

2. Upon clicking on the order, you need to click on the Enroll Certificate button.

3. Mention the following details and click on the Enroll button

A. Organization Details

• Organization Type - Select if your business is a Sole Proprietorship, Trading As, University Department, University Administration, Government Department, Doing Business As, University Faculty, Public (Listed) Company, Private (Unlisted) Company, Registered Non Profit Organization, Non-Government Organization, Interest Group or Registered Charity.
  

IMPORTANT In case you are ordering a SSL123 certificate, then you will be also prompted to select your Authorizing Contact. This indicates to thawte whether they should contact you on your Corporate Contact details or your Technical Contact Details, to authenticate your domain name before issuing the Digital Certificate.

B. Contact Details

• Corporate Contact Details - Provide your complete contact details while giving special emphasis to the email address that you mention herein. You need to either i. match the email address inserted, to one of the contact specified in your Domain Name’s Whois details. Please ensure that this information is not kept hidden for anonymity purposes.

  OR

  ii. match a pre-determined email with the domain name for which you are requesting the certificate. You need to either select - admin, administrator, hostmaster, info, SSLadmin, SSLadministrator, SSLwebmaster, sysadmin, webmaster from the drop down list.

  IMPORTANT

  If you have selected to match the email address inserted, to one of the contact specified in your Domain Name’s Whois details, then you have to ensure that the email address mentioned herein, matches either the Registrant Contact Email Address or the Administrative Contact Email Address.

  Until thawte verifies that both email addresses match, you would not be issued your Digital Certificate.
  

• Technical Contact Details - You may either choose to mention the same details as the one provided as the Corporate Contact by selecting the available check box or mention separate information.

thawte will contact either your Corporate Contact or your Technical Contact depending upon the settings you have selected above.

C. Certificate Details

• Software Type - Select the Web Server software on which your website/domain name is hosted.
• Certificate Maintenance Password - You may mention a password here that will be used to maintain your certificate with thawte.
  
• Certificate Signature Request - This is the CSR (Public Key) you have generated for the purpose of obtaining a Digital Certificate from thawte.